Dear players, what you should do when you get hacked, maybe many players all know that we can use some Archlord gold to deal with the difficult things. OK, here are some answers about what we should do when we get hacked.
Now as follows:
1. Call 1-800-59-BLIZZARD. This is billing Account Services. You will be on hold for a few minutes, depending on current time which are PST or cheap Archlord gold. We were on hold for maybe 5 minutes. Tell them your account has been compromised and they will ask you a few questions and get your password reset, and a log started on the matter.
2. Once logged back in the game, and onto your character. Click the in game help icon, and click on the contact a gm button. This is a character problem, so click the character category. In the field, type in your characters name and server, then tell them you have been compromised and your equipment or important Archlord money has been taken.
3. A GM will contact you shortly. Took 10 minutes to get to me, they are very helpful and nice about it. They will ask questions and field your questions. Watch your in-game mail and your email, they will be sending you information.
4. This may or may not occur for you. Our account got banned. It is a temporary disable. They do this to insure the hacker is not the one contacting them. They will then send you a document to fill out that require a special photocopying step and necessary archlord online Gold that we will not go into, as the documents and procedures are supposed to remain as secretive as possible.
5. Once all these procedures are done, they will unlock your account, and restoration will proceed. The restore can take as little as 3 to 5 days or longer at the Investigations Department discretion.
The most important thing is patience. Believe it or not, we were in constant contact with Blizzard, and had to buy Archlord gold to wait no more than 15 minutes to be contacted by two live people. They are nice people, and are very willing to help, so treat them with respect.